Comfortable and confident with conversations that matter

About the course

Working in an end of life care (or other care settings) presents many challenges with one of the most difficult being how you manage, and feel comfortable and confident, with conversations that matter, where “getting it right” feels paramount.

This session offers you the opportunity to work through what communication really means, dispelling myths and how we can use tools to encourage ourselves to participate in meaningful conversations. Here you can take advantage of the time and space to explore what you know already and build on your knowledge and skills to leave the room feeling ‘I can do this’.

This course will be cross-referenced with national policies and competencies so you will be able to transfer your learning when and whether you move to a new work environment.

This course is delivered face to face in the classroom and includes active participation.

Who is this course aimed at?

All professionals (including care workers, domestics, cleaners, chefs/cooks) who work in an environment that supports people who are nearing the end of life.

Where next?

Each session can be attended as a stand alone or in conjunction with one another to create a whole course:

• Let us look ahead: how planning and anticipating what the future holds can help the person at the end of life now
• Managing symptoms to maximise comfort and well-being in the last months and days of life
• Grief and loss in the workplace: supporting those who are bereaved

Any other requirements?

None

Trainer

Gina King

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