Free furniture collection

Your donated furniture helps fund expert care for people living with a life-limiting illness, and support for their families, across our community.

Book your furniture collection

  • free collection
  • easy online booking
  • trusted delivery partner
  • supporting local hospice care

How it works

  1. Complete online form
  2. Choose a collection date
  3. Upload photos of your items
  4. Our trackable team collects from your home
  5. Your items are sold to fund care

If you have a query about our service call us on 01793 376177, you can also email us on furniturestore@prospect-hospice.net.

Why it matters

Every sofa, table or wardrobe donated helps fund care for local people living with a life-limiting illness, and support for the people who love them.

Your donation helps us be there, in people’s homes, in our hospice and at the moments that matter most. Donations of second hand sofas in Swindon and other quality furniture help raise vital funds for local hospice care.

Book your furniture collection


What items can we collect?

We can collect items that are:

  • In good, saleable condition
  • Clear and free from damage
  • Fully working (for electrical items)
  • Upholstered items with a fire safety label

Unfortunately, we’re unable to collect items that are:

  • Damaged or broken
  • Heavily worn, stained or soiled
  • Missing fire safety labels (for upholstered items)
  • Not in a condition suitable for resale

Where do we collect?

We currently offer collections across the following postcodes: SN1, SN2, SN3, SN4, SN5, SN6, SN7, SN8, SN9, SN25, SN26 and GL7.

Who will collect your items?

We work with our trusted delivery partner, Boxmove, who manage collections on our behalf.  They’ll collect your items from your home and transport them safely to our shops. Boxmove have an Excellent rating on Trustpilot with nearly 4,000 reviews.

How many items can we take?

We can collect up to six items of furniture that is in a saleable condition. Please call 01793 376 177 for further information.

How does Gift Aid help us?

When you book your collection, you’ll have the option to add Gift Aid to your donation. If you’re a UK taxpayer, this allows us to claim an extra 25p for every £1 your items sell for, at no extra cost to you. A small tick can make a big difference.

FAQs

Is this service really free?

Yes - there is no charge for collection. We cover the cost of the service so that your donated furniture can be turned vital funds for local people and their families.

Do I need to be at home?

Yes, we do need you to be home to hand over the donate items. The evening before your collection, you will receive a text from our trusted partner Boxmove with a one hour collection slot.

Can I track the driver?

The evening before your collection, you will receive a text from our trusted partner Boxmove with a one hour collection slot.

What happens if my items aren’t suitable upon collection?

If an item isn’t in a saleable condition, our team will not be able to take it. This helps ensure we can raise as much as possible from donations to support our care. If needed, your local council website will have information on recycling and disposal options.

How do I prepare my furniture?

Furniture should be taken apart as much as is possible and any loose debris (eg crumbs) removed.

Can I donate other items too?

Boxmove can only collect the items included in your booking. If you have other items you’d like to donate - like clothes, books or homeware - you can drop these off at any of our local shops. Every donation helps support care for local people and their families. Find your nearest shop

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