Reference: PH64
Salary: £7,430 per year (£18,575 FTE)
Closing Date: 15/08/2022
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Assistant Shop Manager

Are you someone who is passionate about charity, fashion, furniture and homeware and wants to use your skills to make a real difference? This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven to join the team at our Clive Parade shop on Cricklade Road in Stratton.

At Prospect Hospice, we provide vital end of life care to patients living with a life limiting illness. We also support families and loved ones through their difficult journeys. The care we provide makes an immeasurable difference and it is all free of charge to patients. As a local charity, we need to raise vital income to enable us to care for more people in our community and that is where this role comes in.

Hours: 15 hours per week (two days a week, Monday to Sunday, including some bank holidays)

What is the role?

We proudly have 15 shops in Swindon, Marlborough and Pewsey. Each shop has a manager and assistant shop manager who are paid members of staff supported by a team of volunteers.

This role assists the shop manager to achieve agreed sales targets to maximise income. Your job will be important in ensuring the shop meet its sales targets by continuing to achieve high standards of customer service, fantastic visual merchandising and smooth-running day-to-day activities. In the absence of the shop manager, you will take full responsibility for the management of the shop.

A key element of role will be to provide supervision and support to all shop volunteers, and to ensure adequate volunteer cover is in place during opening hours by managing a rota of volunteers.

It is a requirement of this position that the assistant shop manager will cover the shop in the absence of the shop manager. This means that full time hours will be necessary when the manager is away on annual leave or sick leave. You will also need to be flexible to cover other shops in our catchment area when needed.

Join Prospect Hospice and have fun helping run a retail shop and knowing you are making a big difference to the community.

We offer a great range of employee schemes and benefits, including generous annual leave, employee assistance programme, wellbeing team, generous pension scheme, Blue Light Discount Card and so much more!

For more information please contact Tracy Duff, Retail Team Leader on 07779 299734.

What we are looking for:

  • Proven retail experience
  • Experience of supervising staff, ideally from retail or voluntary sectors
  • Excellent customer services and organisational skills
  • Thorough understanding of target driven accountabilities
  • Experience of stock control management
  • Product display design and cash management skills
  • An understanding of trading standards and health and safety requirements

It would also be great if you have:

  • An understanding of charity/voluntary based sectors would be beneficial

We are unable to accept CVs so we kindly request that all applicants apply via the green “Apply” button or download the below application form and email to hrdepartment@prospect-hospice.net

Our ASPIRE Values

Application Form

Assistant Shop Manager – Job Description

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.