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Reference: PH128
Salary: £23,821 - £26,447 FTE per year
Closing Date: 25/02/2024
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Clinical Administrator (2 year fixed-term contract)

Are you a well organised, passionate and committed administrator who takes pride in your work? Prospect Hospice has an exciting opportunity for a clinical administrator to provide support to our clinical teams who deliver exceptional end of life care to patients and families at our hospice in Wroughton. The role is offered on a two-year fixed-term contract basis.

At Prospect Hospice we are passionate about providing our employees with a supportive and engaging environment. In a recent staff survey 100% of staff said they would be happy with the standard of care provided if a friend or relative needed treatment and 98% find the work they do has meaning and purpose.

Hours: 28 hours per week (currently Monday, Tuesday, Thursday and Friday 9am to 4.30 pm).

(Flexibility may be required to work across 7 days in the future as the service requires)

What is the role?

You will be responsible for providing full administrative support across all of our clinical services, providing excellent customer service to patients, carers and healthcare professionals. The role will involve managing the administration of patient referrals, ensuring that patient records are maintained accurately, managing all incoming/outgoing correspondence as well as data collection and reporting.

You will need to be compassionate when taking calls and be able to take precise messages to accurately assess the priority level and timely route management to the relevant clinical team.

If you have excellent administration and customer service skills and are looking for a role that really makes a difference to the community around you, then this could be the job for you.

Experience of working in a busy clinical administration setting an advantage.

Informal visits or calls are very welcome. Please contact Sam Bennetta, Clinical Administration Team Leader on 01793 816147.

Interviews will take place on 5 March 2024

How to apply

We kindly request that all applicants apply via the green “Apply” button or download the below application form and email to hr@prospect-hospice.net

Job Application Form

Clinical Administrator – Job Description

ASPIRE Values

We offer a great range of benefits, including:

  • 27 days annual leave entitlement plus bank holidays (rising with length of service)
  • Membership of the NHS pension scheme is available for existing members
  • Generous contributory pension scheme for all other staff
  • Discounts with local retailers, gyms and service providers including Blue Light Discount Card
  • A commitment to supporting your professional development
  • Employee Assistance Programme and wellbeing team
  • Supportive induction, and training and development
  • Free parking on-site

Prospect Hospice does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.

 

 

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