Reference: SM 12102021
Salary: £18,264 - £20,186 FTE
Closing Date: 24/10/2021
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Shop Manager – Royal Wootton Bassett

Can you style a fashion outfit from thrifty finds? What about having an eye for vintage and antiques? We are looking for an enthusiastic, creative and motivated individual to join our retail team and manage our shop in Royal Wootton Bassett. This is a great opportunity to join a supportive team and to make a real contribution to maximising income for the Hospice.

At Prospect Hospice, we provide vital end of life care to patients living with a life limiting illness. We also support their families and loved ones through their difficult journeys. The care we provide makes an immeasurable difference and it’s all totally free of charge to patients. But, as a local charity, we need to raise vital income to enable us to care for more people in our community. And that’s where this role comes in.

Hours:  30 hours per week (4 days in 7 – to include some Sundays and Bank Holidays)

What is the role?

You will be responsible for all aspects of the day to day running of our shop in Royal Wootton Bassett. You will manage the Assistant Manager and a volunteer team to achieve agreed sales targets, actively promote gift aid and maximise income generation. You will effectively manage and display stock in order to maximise footfall and sales, contribute to the development of ideas for new promotions and other improvements to retail practice.

You will have full responsibility for the shop and positively promote and support the aims and values of the hospice. In return, you’ll be rewarded with an interesting role, a supportive culture that encourages a healthy work-life balance and you’ll be part of a caring, positive and friendly retail team.

For an informal discussion please contact Tracy Duff, Retail Team Leader on 07779 299734.

About you:

  • Proven retail experience
  • Team player with a flexible approach
  • Excellent customer service and organisational skills
  • Proven line management experience, ideally gained in the retail or voluntary sectors
  • Thorough understanding of target driven accountabilities
  • Must hold a driving license and have access to a car, and be prepared to cover other shops when needed.

It would also be great if you have:

  • Experience of stock control management
  • Product display design and cash management
  • Trading standards and health and safety requirements
  • An understanding of charity/voluntary based sectors would be beneficial

We are unable to accept CVs so we kindly request that all applicants apply via the green “Apply” button or download the below application form and email to hrdepartment@prospect-hospice.net

Application Form – Prospect Application Form

Job Description – Shop Manager Job Description – September 2021

Aspire Values – Our APSPIRE Values

A little bit about us

We are an independent hospice supporting a community of 300,000 people in Swindon, Marlborough and North Wiltshire and the villages of Lechlade and Fairford in Gloucestershire. It is the only dedicated provider of specialist end of life care services within the area. The Hospice’s multi-professional teams support people in the community and at the Hospice in Wroughton. Care is also extended to the families and friends of patients.

What we offer

We’ll also provide you with a welcoming and supportive working environment, benefits include:

  • 27 days annual leave entitlement (pro rata for part-time)
  • Generous contributory pension scheme
  • Employee Assistance Programme
  • Family-friendly policies and practices
  • Supportive induction, and training and development

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one.  If you have not heard from us within 2 weeks, following the closing date of this vacancy, your application will have been unsuccessful.