Reference: PH88
Salary: £33,123 - £36,608 per annum
Closing Date: 08/02/2023
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Single Point of Contact Clinical Practitioner

We are seeking a single point of contact clinical practitioner to join us. Are you an experienced registered nurse or allied health professional? Are you looking to use your clinical skills in a caring, supportive and encouraging environment where you will make a real difference to patients and those important to them at a crucial time in their lives?

In October 2021, the Care Quality Commission rated our care as Outstanding. They said that, “Without exception, staff we talked with were proud to work for the hospice. Staff members told us the hospice was an excellent place to work and was made up of individuals who all have one common purpose; to provide high quality, person centred care.”

If you choose to apply to join us, we hope you will share our commitment to providing the best possible end of life care to patients and families.

Hours: 37.5 hours per week over 5 days 8am – 6pm.  Part-time will be considered.

What is the role?

The single point of contact team is the first point of contact for all the new referrals coming into the hospice. As a single point of contact clinical practitioner, you will be doing the initial telephone assessments with patients and families, liaising with other professionals and offering consultation as appropriate. You will be the first point of contact for patients and referrers of patients to the hospice, introducing our services and making correct onward referrals at the right time to meet their needs in that moment, as well as providing advice and support.

We are seeking registered nurses or allied health professionals with excellent clinical decision-making skills and the ability to communicate tactfully and understandingly, with a wide range of people, including outside agencies, patients and carers. You will be used to working within a multi-disciplinary environment and excited about developing your palliative care knowledge and skills.

You will work in a supportive and collaborative environment for a much-loved local charity, dedicated to making a difference in the lives of thousands of patients, their families and carers when it matters most.

In return, you will be supported to develop your career and will be part of an excellent team within an organisation recognised as ‘outstanding’ by the CQC.

For more information, please contact Mel Buckley, Team Leader on 01793 813355.

We offer a great range of benefits, including:

  • 27 days annual leave entitlement plus bank holidays (rising with length of service)
  • Membership of the NHS pension scheme is available for existing members
  • Generous contributory pension scheme for all other staff
  • Access to discounts with local retailers, gyms and service providers including Blue Light Discount Card
  • A commitment to supporting your professional development
  • Employee Assistance Programme and wellbeing team
  • Supportive induction, and training and development
  • Free parking on-site

Interviews will be taking place on Monday, 20th February 2023.

About you:

  • Registered General Nurse/Health or Social Care Professional
  • Five years post registration experience
  • Experienced in the field of palliative care
  • Able to work independently and part of a MDT
  • A good understanding of symptom control management within palliative care and confident to make safe recommendations

It would be great if you have:

  • Experience in community care
  • Diploma/Degree in Palliative Care/Teaching qualification
  • Experience in producing statistics
  • Experience in teaching groups of staff

We kindly request that all applicants apply via the green “Apply” button or download the below application form and email to hrdepartment@prospect-hospice.net

Application Form

SPoC Practitioner – Job Description


UK Registration

Applicants must have current UK professional NMC registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.