How to donate to Prospect Hospice

Donations stations to re-open on Monday 3 August

Thank you to everyone who has donated items to us in recent weeks. We’ve been overwhelmed by your generosity and we’re now sorting through the thousands of pre-loved goods we’ve been given so we can get them out to our shops so they can get them on the shelves, ready for sale.

Now we’ve cleared enough space, we’re pleased to say we’ll be re-opening our donation stations on Monday 3 August and all the details of what items we’re able to accept can be found below.

Please be aware that you can only donate at a donation stations. Our shops are unable to accept any donations of pre-loved goods at this time. We also ask that you do not leave your goods outside our shops when they are closed. This is considered fly tipping and the local council will be informed to clear this away meaning we’re not able to sell anything you leave.

In line with government guidelines, all items donated will be stored for 72 hours before they are sorted and put out for sale.

Thank you for holding on to your items until we re-open. We look forward to seeing you soon.

Donation stations

9am – 1pm
West Swindon Shopping Centre*
Car Park A
Tewkesbury Way

9.30am – 1pm
Marlborough hospice shop
110a High Street

9am – 1pm
Basepoint *
Rivermead Drive

9.30am – 1pm
Highworth hospice shop
The Post Office
23 High Street

9.30am – 1pm
Marlborough hospice shop
110a High Street

*This donation stations will be a mobile hospice branded van and not the hospice shop

Our distribution centre on Swindon Road in Wroughton is also open to take donations from 9am to 1pm, Monday to Friday.

Furniture collections

Our furniture collections will take place on Fridays only and will resume on Friday 7 August. These collections will be by appointment only.

If you have an item of furniture that you would like to donate, please call our retail team to book a collection slot on 01793 813362. This line is open from Monday 3 August and if we’re not able to answer your call, please do leave a message with your contact details and we’ll return your call as soon as we can.

What we can accept

  • Clean Clothes, shoes and accessories
  • Quality homeware
  • Jewellery, watches, collectables
  • Puzzles and boxed games
  • Kids toys (accepted at our discretion)
  • Books, CDs, DVDs, vinyl, gaming
  • Small electrical goods (clean working condition)
  • Small items of furniture (larger items are collected via appointment only. Please see above.)

What we cannot accept

  • Dirty or damaged clothes/shoes/accessories
  • Rag
  • Hand knits
  • Bedding/ soft furnishing /cushions
  • Nursery items
  • Cuddly toys
  • Bath seats
  • Toilet seats /potties /commodes
  • Child car seats /booster seats
  • Ice skates /roller skates /skate boards
  • Buoyancy aids /life jackets /inflatables
  • Protective headgear
  • Bicycles (accepted at our discretion)
  • Corner units
  • Furniture with no fire labels
  • Glass TV stands
  • Hi-Fi cabinets
  • Headboards
  • Mattresses
  • Roller /Venetian blinds (unless in original packaging with safety instructions)
  • Computer monitors
  • Desk top PC’s
  • Digital cameras
  • External hard drives
  • Laptops
  • Tablets
  • Modems
  • Smart phones
  • White goods
  • Cookers /hobs
  • Electric blankets
  • Face saunas
  • Fans
  • Foot spas
  • Heated rollers
  • Hostess trolley
  • Light fittings
  • Massage tools
  • Personal grooming tools
  • Sky boxes
  • Steam mops
  • Sun beds /tanning equipment
  • Trouser press
  • Cassettes
  • Pornography
  • VHS
  • Coat hangers
  • Gas, oil or petrol fuelled appliances
  • Loose knives
  • Unsold car boot items
  • Un-boxed Christmas trees and decorations
  • Weapons /guns /ammunition
  • Canvas prints
  • Pictures /art (accepted at our discretion)
  • Picture frames

If you have any of the items above that we are unable to accept, you local council may be able to help with recycling. Click the links below to visit their pages:

Swindon Borough Council
Wiltshire Council

Gift Aid

We have introduced Gift Aid in all our shops. This government scheme means we can claim an additional 25p in every £1 raised from the sale of goods donated by UK taxpayers. Last year we claimed over £74,200 for the hospice in Gift Aid. Therefore, we really appreciate you taking a few moments to complete the simple form, which is available from your local shop, to allow us to do this.

Shopping with us

Click the button below to find out more about our our shops including what they sell and the steps we’re taking to keep you safe in our stores.

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