How to donate to Prospect Hospice

How to donate pre-loved goods

We are excited to announce that we have introduced a home collection service in some areas, whilst our shops are closed, where you can request a home collection for us to come and pick up your pre-loved items.

If you’ve had a post-Christmas sort out and have unwanted new gifts or pre-loved clothes, homeware or vinyl that you would like to donate to the hospice, we’d love to take them off your hands. Your donations will be helping to raise the vital funds that are really needed right now to support people in our community.

We will be collecting in Pewsey between 10am and 2.30pm on the following days.
Tuesday 2 February until Thursday 4 February

Upcoming areas where we will be collecting donations from are:

Tuesday 9 February until Thursday 11 February
Royal Wootton Bassett
Tuesday 16 February until Thursday 18 February
Purton, Lydiard Milicent and Lydiard Tregoze
Tuesday 23 February until Thursday 25 February
Wroughton & Chisledon
Tuesday 2 March until Thursday 4 March
Old Town, Broome Manor and Lawn
Tuesday 9 March until Thursday 11 March

We are unable to collect from a household where a member is suffering from Covid-19 symptoms, is self-isolating or has tested positive within the last 14 days.

How it works

  1. Place your pre-loved items or unwanted new gifts into bags or boxes (where possible, we ask if you can use recyclable bags). Collection will be for a minimum of 2 bags/boxes and a maximum of 6 bags/boxes.
  2. Send an email to CollectMyDonations@prospect-hospice.net and include your name, address with postcode and how many bags/boxes you will be donating. You will receive a confirmation email from the hospice to acknowledge receipt of your request.
  3. You will then receive an email to confirm the date that we will be collecting your donated items. Please confirm that this date is convenient for you.
  4. On the day of your collection, we ask that you leave your donated items outside the front of your house clearly labelled for Prospect Hospice. Our drivers will be in Prospect Hospice vans and will be wearing PPE. We are asking for your donation to be outside to avoid any unnecessary contact and to keep our drivers and you safe.
  5. Your donated items will be taken back to our distribution centre, and stored for 48 hours before being sorted.

Before you donate, please make sure you have read the details below about the items we need at the moment and the items we are unable to accept at this time.

If it is raining on the day of your collection, please do not put your donation outside as we will be unable to collect any donations left out in the rain. Our driver will knock on your door to let you know that he has arrived, he will then step away from your door so you can place your donation outside safely, once you are back inside your home our driver will collect. We also reserve the right to refuse to collect all or part of your donation.

Please note: We are only able to collect items that have booked a collection by emailing CollectMyDonations@prospect-hospice.net and a collection date has been confirmed.

What we really need at the moment

  • Clean Clothes, shoes and accessories
  • Quality homeware
  • Pictures/Art (accepted at our discretion)
  • Jewellery, watches, collectables
  • Old or current foreign currency, old English coins
  • Puzzles (complete)and boxed games(complete)
  • Kids toys (complete, accepted at our discretion)
  • Books, CDs, DVDs, vinyl, gaming
  • Small electrical goods (clean working condition)
  • Unwanted Christmas gifts or new items

Items we’re unable to accept at the moment

  • Small items of furniture
  • Dirty or damaged clothes/shoes/accessories
  • Hand knits
  • Bridal
  • Used quilts/pillows
  • Nursery items
  • Soft toys without CE label
  • Bath seats/toilet seats/potties/commodes
  • Child car seats /booster seats
  • Ice skates/roller skates /skate boards
  • Buoyancy aids/life jackets /inflatables
  • Protective headgear
  • Bicycles (accepted at our discretion)
  • Corner units
  • Furniture with no fire labels
  • Glass TV stands
  • Hi-Fi cabinets
  • Headboards
  • Mattresses
  • Roller/venetian blinds (unless in original packaging with safety instructions)
  • Computer monitors/desk top PC’s
  • Digital cameras
  • External hard drives
  • Laptops/tablets
  • Smart phones
  • White goods
  • Cookers/hobs
  • Electric blankets
  • Face saunas
  • Fans
  • Foot spas
  • Heated rollers
  • Hostess trolley
  • Light fittings
  • Massage tools
  • Modems
  • Personal grooming tools
  • Sky boxes
  • Steam mops
  • Sun beds/tanning equipment
  • Trouser press
  • Cassettes
  • Pornography
  • VHS
  • Coat hangers
  • Gas, oil or petrol fuelled appliances
  • Loose knives
  • Unsold car boot items
  • Un-boxed Christmas trees and decorations
  • Weapons/guns/ammunition
  • Canvas prints
  • Picture frames

If you have any of the items above that we are unable to accept, your local council may be able to help with recycling. Click the links below to visit their pages:

Swindon Borough Council
Wiltshire Council



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