Find out about the wide range of end-of-life care services that we offer to patients and their families. These are designed to provide compassionate, personalised support during every stage of a life-limiting illness in every kind of care setting, to anyone who needs it, free of charge.
We couldn’t manage without considerable support from our local community. Learn about all the different ways in which you can help Prospect Hospice, for example by taking part in fundraising events, playing our lottery, or remembering us in your will. All contributions are greatly appreciated.
Prospect Hospice is a leading provider of education and training for end-of-life care in Swindon and north-east Wiltshire. We provide education and development opportunities, all of which aim to encourage learning and build confidence in end-of-life care and support.
Volunteers are central to our work, bringing valuable experience and enthusiasm to a wide variety of roles. If you’d like to help Prospect Hospice by giving some of your time, you’ll find all the information you need here, including current opportunities, volunteer profiles and the benefits of volunteering for us.
The staff at Prospect Hospice have one shared aim: to provide the very best end-of-life care to people in our community who really need it. If you’re interested in joining our team, check out our current vacancies and find out how we can support you in your career development.
A significant amount of Prospect Hospice’s income is raised through our charity shops. The success of our retail operation depends on the generous support of the local community (donating and buying goods), and the commitment of our managers and volunteers. Find out more here.
At Prospect Hospice, we pride ourselves on being specialists at providing personalised end of life care to local people and their families. As an organisation, we continue to develop and learn to ensure we deliver the type of care that our patients and their families need from us. One important way in which we can do this is through your feedback on the services you have received from us.
Your feedback is greatly valued by our motivated teams and helps us shape our future services so we can continue to provide our patients and their family with the best possible care. This feedback is also shared with our governing body the Care Quality Commission (CQC) and helps to share our grading from them
We welcome all comments, both praising our teams and describing areas we can learn from, and handle them efficiently and respectfully.
We will
You can choose to leave your feedback in a way that suits you:
The following are examples of comments we have received recently (use the arrows to scroll for more feedback)
The service and care my husband received in his final days and hours were excellent and beyond what we expected. We couldn't have wished for more. Also the treatment and care received was outstanding.
Wonderful, kind, generous and compassionate people.
Lovely , caring people, understanding of your distress and your loved one’s discomfort, even when they cannot speak.
Only a call away - always reliable and quick to respond as appropriate.
I could not have managed without this service.
Gentle people, knowledgeable helped me feel cared for.
Most relaxing session, got a lot from it.
Dignity & respect consistently shown, adding to trust and self confidence in communication between patient and nurse.
The nurses were compassionate and knowledgeable. They made sure my wife was looked after as well as she could be.
Care from the staff was outstanding, comfortable rooms, free parking for visitors, lovely building and grounds.
I have thoroughly enjoyed my treatment session and am feeling a lot better.
Without the help I received I would have struggled and been unable to cope.
Excellent.
Very restful, there is quiet space if you need it, very comfortable and welcoming.
The staff and volunteers here are wonderful. They are a tremendous group. I mean, in all honesty I can't praise them enough.
Staff have been excellent. Always welcoming, my wife always enjoyed her visits. Very professional and compassionate.
They were excellent in every way possible., we could not have asked anything more. They did everything to a very high standard.
Really enjoyable environment.
100 out of 100.
Very pleased with the help from them. I can't thank them enough for her kindness.
Prospect nurse came soon after referral. She was very professional, open and friendly, put me at ease.
You took so much of the burden and worry away from us.
I have met several therapists and they have all been so kind and helpful
As a carer I have been able to look after my husband more easily.
The hospice is very welcoming, the staff very kind and excellent service and care.
Lovely place to be when you're poorly and very low in life.
The care we received was amazing. Their understanding of the situation and ability to comfort me was superb. Can't say thank you enough.
They were excellent in every way possible we could not of asked for anything more.They did everything needed to a very high standard.
It made the world of difference having transport arranged otherwise attendance at the Hospice would have been difficult to say the least! Many Thanks to the volunteer drivers.
Today I needed extra complementary therapy and it really helped. Always go the extra mile for patients.
Friendly people and really focused on making patients' lives as positive as possible in the circumstances.
Everyone so friendly and caring. Always someone to speak to if worried or in pain.
Nothing was too much trouble- always kept informed and updated and spoke to dad too- and not just us! Very helpful- positive and comforting- Thanks
Our needs and the wishes of dad were always dealt with and listened to.
Excellent 10/10- professional, polite, friendly, compassionate, supportive.
Cannot fault the team- at what is a traumatic time for families- these ladies truly are angels.
It's a first class service that really helps with your day to day needs.
Very friendly and approachable- nothing too much trouble.
It's a credit to the Prospect Hospice that everyone from Community to Hospital (GWH) to medical and nursing staff, assistants and volunteers have made our experience at the Hospice "simply the best". We had ever imagined that so many people could be so kind it doesn't feel like a place for the dying, but somewhere you can relax, be comfortable and at peace. Thank you all so very very much
Calm manner about them - made to feel we were individual.
I used this service and cannot say strongly enough how appreciative I was that the staff made sure I spoke with someone who could give me the assistance I needed.
This Hospice does really help to aid in ones recovery and gets one out of to meet fellow human beings instead of sitting alone at home
Every bit of the service has been excellent, couldn't wish for better.
Everything regarding my care and any concerns I have had have been fully addressed.the complete package is beyond reproach and I can think of nothing that I could improve on.
Because I was visited at my home by a Prospect Nurse who gave me so much good advice and guidance and boosted my confidence explaining in great detail the services Prospect provides.
Very attentive, calm and excellent care. The lymphoedema massage really helped.
The support provided by the occupational therapist was vey good and very useful.
My nurse listened very attentively to all my worries and concerns and gave me some really useful advice.
Everything has been very good. Congratulations to the prospect staff and volunteers.
The nurse specialist that saw me was a wonderful human being who covered all aspects of my condition in a hugely professional manner.
We have been treated with such care and compassion, thank you.
I use two services prospect at home and have respite care in wrought on. Both are amazing.
My experience has been good and it brings relief to know I can talk to someone who will be sympathetic and understanding.
The food for patients and in the heart cafe is absolutely first class
Lovely staff made me feel at ease.
Honest, caring, reliable, informative and supportive. All so important and valuable in your times of need
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Please ask at our in patient unit reception or day therapy for an ipad