Find out about the range of end-of-life care services that we offer to patients and their families. These delivered free of charge and are designed to provide compassionate, personalised support during every stage of a life-limiting illness in every kind of care setting, to anyone who needs it.
We couldn’t do what we do without considerable support from our local community. Find out all the different ways in which you can support Prospect Hospice, including fundraising, volunteering and purchasing from our shops. All contributions are greatly appreciated and enables us to deliver care that is free of charge to our patients and their families.
Prospect Hospice is the leading provider of education and training for end-of-life care in Swindon and north Wiltshire. Working closely with you, our colleagues within partner organisations, we want to ensure that the very best care is available to everyone facing the end of life. This is why we provide education and development opportunities, all of which aim to encourage learning and build confidence in end of life care and support.
Whether shopping with us in person or online, or donating your pre-loved goods, we thank you for supporting us through our shops where you help to raise around £2million a year for Prospect Hospice.
We pride ourselves on being a great place to work and we're always looking for outstanding people to join our team at the hospice across all areas of the charity.
Title: Reception Volunteer for the Inpatient Unit and Front of House
Responsible to: Reception and Administration Assistant Team
Overseen by: Head of Volunteering, Learning and Inclusion
Duty Hours: 2 to 3 hour sessions within a daily working pattern of 8am to 7pm
The reception is the first point of entry for all patients and visitors to the hospice. Receptionists must provide an attentive, empathetic and welcoming service to anyone entering the building.
They should also be able to provide a calm and efficient response to phone calls and must be able to multi-task in what can sometimes be a very busy environment. On occasion, they may be expected to work on their own under the direction of a member of the employed reception and administration team.
The reception and administration team, made up of staff and volunteers, provides a range of administration support across both the front of house and the inpatient unit. They play a vital role in the smooth running of the reception area.
We will take you through an induction process, including all relevant statutory and mandatory training, before you commence in role.
Volunteers will be reimbursed reasonable expenses incurred, on submission of an expenses claim form.
Good ambassador for Prospect Hospice
Awareness of the needs of people* affected by a life threatening illness and ability to respond in an empathetic manner. (*patients & relatives)
Flexible and adaptable
Able to respond appropriately to and understand the needs of distressed people
If this sounds like a volunteer role you’d be interested in helping us with then we’d love to hear from you. Call us on 01793 816193 or click below to email the team.
Prospect Hospice is a working name of Prospect Hospice Limited. Registered Office: Moormead Road, Wroughton, Swindon, Wiltshire, SN4 9BY. A company limited by guarantee registered in England and Wales (1494909) and a charity registered in England and Wales (280093)Website designed & built by Boson Web