Engagement Activities Coordinator

Role Description

Responsible to:             Head of Community Engagement                                   Accountable to:            Head of Voluntary Services

Hours:                              On average around 4-6 hours per week, carried out flexibly as agreed with Head of Community Engagement

We work with our community to lead, provide and influence excellent care so that everyone affected by a life-limiting illness can access personalised care when and where they need it.

As Engagement Activities Coordinator you will coordinate delivery of a specific range of activities designed to develop and maintain the hospice’s profile in our local community. This will ensure we meet the needs of everyone who requires our services across the community, by hosting pop-up stands and events to maximize our reach. This role will identify opportunities to host stands and coordinate their staffing.

Role responsibilities

• To liaise with the local authority’s empty shops officer to identify spaces where hospice pop-up banners and posters could be displayed on a temporary basis
• To ensure banners and posters are delivered to, and collected from, display sites within specified timescales
• To proactively engage with large shops and businesses locally to seek agreement for pop-up stands to be set up in their car parks
• To identify local events and venues at which Prospect Hospice could run a pop-up stand and ensure bookings, payment of pitch fees, contact details, rota coverage, availability of sufficient promotional materials etc are all arranged
• To liaise with key hospice staff and volunteers (clinical nurse specialists, community connections volunteers etc) to ensure pop-up stands are staffed to appropriate levels, developing rotas to ensure cover where necessary. You will be supported in these activities by the Head of Community Engagement
• To participate in rotas to provide cover on pop-up stands according to your availability and as appropriate
• To keep and update a stakeholder database of all key external agency and staff information, as well as recent contact information
• To liaise with the hospice’s community engagement, clinical, voluntary services and fundraising teams to ensure activities are coordinated and duplication is avoided
• To retain up-to-date knowledge of potential venues, events and temporary sites where the hospice could promote its services in and around Swindon and North East Wiltshire

Personal responsibilities:

• To undertake a structured induction to learn about the services Prospect Hospice provides, prior to becoming active in the role
• To represent the hospice in a professional manner
• To adhere to Prospect Hospice’s confidentiality and personal safety policies
• To be aware of and follow health and safety regulations
• To attend feedback and planning meetings/in-house training sessions as required
• To take guidance from the Head of Community Engagement and seek help or support when needed
• To give at least 24 hours’ notice where possible if you will not be able to fulfil your agreed time commitment

Volunteers will be reimbursed for reasonable out-of-pocket expenses incurred upon completion of the appropriate claim form.

Who is this role suitable for?