Find out about the wide range of end-of-life care services that we offer to patients and their families. These are designed to provide compassionate, personalised support during every stage of a life-limiting illness, in every kind of care setting, to anyone who needs it.
We couldn’t manage without considerable support from our local community. Learn about all the different ways in which you can help Prospect Hospice, for example by taking part in fundraising events, playing our lottery, or remembering us in your will. All contributions are greatly appreciated.
Prospect Hospice is a leading provider of education and training for end-of-life care in Swindon and north-east Wiltshire. We provide education and development opportunities, all of which aim to encourage learning and build confidence in end-of-life care and support.
Volunteers are central to our work, bringing valuable experience and enthusiasm to a wide variety of roles. If you’d like to help Prospect Hospice by giving some of your time, you’ll find all the information you need here, including current opportunities, volunteer profiles and the benefits of volunteering for us.
The staff at Prospect Hospice have one shared aim: to provide the very best end-of-life care to people in our community who really need it. If you’re interested in joining our team, check out our current vacancies and find out how we can support you in your career development.
A significant amount of Prospect Hospice’s income is raised through our charity shops. The success of our retail operation depends on the generous support of the local community (donating and buying goods), and the commitment of our managers and volunteers. Find out more here.
Managed by: Shop Manager/Assistant Manager
Volunteering Sessions: 4 hours a week Role Summary: To assist with volunteer du9es across a collection of shops in the local area and to provide support according to Rota requirements. You will have a primary loca9on and line Manager but may be required to volunteer in other local shops occasionally to support our customer needs.
Shop Locations: To be based at one of a number of shops, all of which are relatively close to each other. Role Responsibilities
It is essential everyone receives a warm, friendly and professional welcome on arrival (including incoming telephone calls) and an appropriate acknowledgement when they leave.
• Identify and meet customer requirements • Answer telephone calls in the absence of the shop manager • Accept incoming monetary donations and use the correct dona9on procedures taught in training or ask a Manager. • Accept incoming stock with thanks and appreciation. • Encourage all those with dona9ons to sign up to our GiJ Aid Scheme • Help with tea/coffee breaks. • Maintain a tidy, clean and safe shop environment • Sale of Lottery tickets
Personal Responsibilities • Display a professional welcoming and caring aPtude at all 9mes • Treat all information with the utmost confidentiality at all 9mes. • Inform the shop manager of any absences as soon as possible • Be aware of Health and Safety Regulations • Attend training sessions as required • Seek help or support when needed
Volunteers must complete relevant initial training and be assessed as competent and confident for shop duties.
Volunteers can claim out-of-pocket expenses incurred traveling between home, (or work) and their local Prospect Hospice Shop upon completion of the appropriate claim form available from the Shop Manager.
Suitable for someone bereaved in the last 12 months
Various shifts available Monday - Sunday AM & PM
To apply for this role or for further information, please contact us on 01793 816193, email us or complete the form below and a member of the team will be in touch. Thank You.
Prospect Hospice is a working name of Prospect Hospice Limited. Registered Office: Moormead Road, Wroughton, Swindon, Wiltshire, SN4 9BY. A company limited by guarantee registered in England and Wales (1494909) and a charity registered in England and Wales (280093)Website designed & built by Boson Web