Prospect Hospice has been part of the Swindon community for over 40 years, caring for local people at the end of their lives. As a charity, we rely on the generous donations of the public to help us raise the vital funds we need to ensure everyone is offered our outstanding care free of charge.
Find out about the range of end-of-life care services that we offer to patients and their families. These delivered free of charge and are designed to provide compassionate, personalised support during every stage of a life-limiting illness in every kind of care setting, to anyone who needs it.
We couldn’t do what we do without considerable support from our local community. Find out all the different ways in which you can support Prospect Hospice, including fundraising, volunteering and purchasing from our shops. All contributions are greatly appreciated and enables us to deliver care that is free of charge to our patients and their families.
Whether shopping with us in person or online, or donating your pre-loved goods, we thank you for supporting us through our shops where you help to raise around £2million a year for Prospect Hospice.
We pride ourselves on being a great place to work and we're always looking for outstanding people to join our team at the hospice across all areas of the charity.
Prospect Hospice is the leading provider of education and training for end-of-life care in Swindon and north Wiltshire. Working closely with you, our colleagues within partner organisations, we want to ensure that the very best care is available to everyone facing the end of life. This is why we provide education and development opportunities, all of which aim to encourage learning and build confidence in end of life care and support.
Losing someone important to you can be an incredibly difficult experience and during such times, finding the right words to say can sometimes feel overwhelming. When someone close to you is grieving, it’s natural to want to offer comfort and support, but it can be challenging to know how to express this in a way that is both meaningful and sensitive. Here, we will explore some helpful guidelines and suggestions that you may like to consider when offering support to someone recently bereaved.
Acknowledge the loss
Start by acknowledging the loss directly and expressing your sympathy. Simple phrases like “I’m so sorry for your loss” or “Please accept my heartfelt condolences” can go a long way in conveying your support. Be genuine and sincere in your words and let the person know that you are there for them during this difficult time.
Offer specific support
Instead of making general offers like “Let me know if you need anything,” try offering specific ways that you can help. For example, you could say, “I’m here for you if you need someone to talk to,” or “I can pick up groceries for you if that would be helpful.” Specific offers of support show that you are willing to go the extra mile and provide practical help during their grieving process.
If you knew the person who died, sharing a fond memory or story can not only be a beautiful way to honour their life but can provide comfort for those left behind. Recalling a special moment you shared or something that made the person unique, allows those grieving to know how much that person meant to you as well. Sharing memories can provide a sense of connection and remind those grieving that their loved one will continue to be remembered by others.
Use active listening
Sometimes, the most powerful way to support someone who is grieving is simply by being present and listening attentively. Let them express their feelings, memories and emotions without judgment or interruption. Offer words of empathy, such as “I can’t imagine how difficult this must be for you” or “It’s okay to feel however you’re feeling.” Active listening demonstrates your willingness to understand their pain and validates their grief.
Avoid clichés and assumptions
While it is natural to want to offer comfort, it is important to be mindful of the language you use. Avoid clichéd phrases such as “They’re in a better place” or “Everything happens for a reason.” These statements may unintentionally invalidate the person’s grief or minimise their pain. Additionally, refrain from assuming how the person feels or what they need. Allow them to express themselves and respect their unique grieving process.
Be present and patient
Grief does not follow a linear path and it can take time for someone to come to terms with their loss. Be patient and understanding, recognising that the person may experience a range of emotions and reactions. Check in with them periodically to see how they are doing and let them know that you are available to listen or spend time together whenever they are ready.
When comforting someone who has lost someone special to them, remember that your presence and support can make a significant difference in their healing process. By acknowledging the loss, offering specific support, sharing memories, actively listening, avoiding clichés, and being patient, you can provide a comforting environment for them to navigate their grief. Remember, sometimes the most powerful thing you can say is, “I’m here for you.”
07 November 2023
09 October 2023
Prospect Hospice is a working name of Prospect Hospice Limited. Registered Office: Moormead Road, Wroughton, Swindon, Wiltshire, SN4 9BY. A company limited by guarantee registered in England and Wales (1494909) and a charity registered in England and Wales (280093)Website designed & built by Boson Web