A local charity’s volunteers have taken on a different role to help patients see their visitors

March 2021


Prospect Hospice has over 800 volunteers who help in a diverse range of roles, from working in the hospice, supporting fundraising activities to serving people in their charity shops, however with shops closed and events cancelled, many of these roles are now on hold.

Graham Biggs, volunteering operations and recruitment officer at Prospect Hospice said, “During this difficult time, most of our volunteering positions have had to stop, but when we needed some extra support in our inpatient unit at the hospice, our volunteers jumped at the chance to help.

“Prospect Hospice has continued to admit people to their ward during the pandemic. We know how important it is to our patients to be able to see their family and to help us achieve this our volunteers are covering essential screening checks. All our visitors really appreciate still being allowed to visit the person they love, and everything that we have put in place to keep them safe whilst doing so.

“Two of our volunteers Cathy and Tay, who usually volunteer with the hospice’s therapy team had to stop their volunteering roles last year due to the pandemic and they were delighted to get the call to help some of our other volunteers in the inpatient unit. As well as helping with the essential screening checks, they are also helping out in other areas of the inpatient unit, including sitting with patients to chat, restocking supplies and keeping areas clean and tidy, and most importantly making tea and coffee not just for the patients, but also the nurses. This support enables the nurses and health care assistants more valuable time to focus on patient care.

Cathy said, “It’s a privilege to be asked to help and offer my skills to this worthwhile cause. The lockdown has been difficult for many and this allows me to give some of my time on helping others.

Tay is an ex-nurse so was delighted to be able to help in a small way at the charity’s inpatient unit. As well as helping with essential screening checks, Tay is also able to support their patients with the M-Technique, a massage treatment as part of her therapy skills.

Tay said “She loves being a part of the hospice and it’s a privilege to help the inpatient unit team. It means there are more hands to help the nursing team and they are so friendly and helpful. I really look forward to my two visits every week and it also helps me to get out and do something worthwhile.

Due to the pandemic, the hospice isn’t currently seeking new volunteers as it is unable to take them through the full induction at this time, however, they are keeping in contact with those who would like to donate their time to the hospice in the future.

Graham said, “Volunteers play a huge part in the success and sustainability of our hospice, and donate their time to help us provide care and support to local people, and we are incredibly grateful, as we couldn’t do all that we do without them. All of our volunteers continue to show their support for us every day and we can’t wait to welcome them all back across the charity when it is safe to do so.”

If you’re interested in finding out more about volunteering with Prospect Hospice you can email the team via volunteering@prospect-hospice.net or call 01793 816193.

Image: R-L, Cathy and Tay

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